Confidentiality of personal data

Istrabenz Turizem d.d. is aware that the protection of personal data is a fundamental human right and freedom, also defined in the Constitution of the Republic of Slovenia. For this purpose, it will handle your collected personal data in accordance with the legal order and will collect, process and store personal data only for the purposes specified and permitted by law. Your personal information will not be disclosed to third parties without your express written permission.

What personal data is collected by Istrabenz Turizem d.d. and for what purpose?

We collect and process all personal data and all information provided, in accordance with the provisions of the legislation on the protection of personal data. We treat it as strictly entrusted, as it is subject to confidential processes and a strict corporate policy regarding the protection of personal and business data. It is unevenly regulated and has different legal certainties in different countries, so we add various additions that depend on the legal requirements for each country separately.

Visitors to our site are anonymous. We did not create a page to collect and process any information from your computer without your knowledge. This means that if you do not provide us with information voluntarily, we will not know your identity, your email address or any other personal information that could identify you.

When we need your information, we will notify you why we need it, for what purpose we will process it and ask you to voluntarily provide it with consent for its processing. For example, if you would like to make a reservation at our hotel, we will ask you to provide us with your name, address, phone number, e-mail address, type, number and date of credit card and, if you have special wishes regarding accommodation, also for additional information (non-smoking room etc.). We will send you a confirmation of reservation, as well as instructions on how to make a reservation. Your personal data processed for the purpose of executing your reservation (that is, your name, address and credit card information) is transmitted through a secure SSL protocol. Your personal information is encrypted and travels securely over internet connections. Encryption is activated before the transfer of personal data is in progress. You will know it when a lock appears in the lower right corner of the browser. In addition, when entering the secure state, the first characters of the web page from “http” change to “https” and your personal data is protected by firewalls, against any external access.

This is a Slovenian website and is subject to Slovenian legislation.

Internet Protocol Address (IP)

The IP address is the number your computer has every time you browse the internet. When users request access to, our servers record your IP address. IP addresses are used to diagnose problems, but they are not associated with personal identities, so each user is anonymous.


Our website uses technology for cookies on a limited basis.

Cookies are small text files that most websites store in user devices that access the internet to identify the individual devices that users used in accessing the website. Their storage is under the complete control of the browser used by the user. Only the browser can limit or disable cookies as desired. Cookies do not transfer any personal data or information about your computer. If you do not want to receive cookies, you can change the setting of your browser, but you may have difficulties in performing transactions on our website.

What cookies does our site use?

Cookie name
Time of cookie
Website visitor statistics
2 years
Google Analytics
Website visitor statistics
30 minutes
Google Analytics
Website visitor statistics
When closing browser
Google Analytics
Website visitor statistics
6 months
Google Analytics

Change of personal security data

In the future, we allow for changes of personal information at All changes will be made and described on this site so that you are familiar with the information we collect, how we use it, or which information we will disclose.

This is the world of healthy pleasures.

Enter it and finally start to feel great. We will help you.