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Why come to LifeClass?

We strive to make you feel good with us. And safe. We are aware that safety means a lot to you during these times. You can be worry free - your physical safety and the safety of your holiday reservation come first for us.

Flexible travel conditions

Given the unstable conditions we have witnessed in the last year, we are providing you with flexible travel conditions:

* The offer is valid only in the case of reservations made through the reservation system. If you would like to cancel your reservation, follow the instructions in the confirmation message you received at your e-mail address when making the reservation.

Lowest price guarantee

You can be positive that the services offered to you while browsing the LifeClass Portorož Hotels website are at the best available price at the given time. In case you find the same offer posted at a lower price online within 24 hours after making the reservation, send us the details of the post, and we will acknowledge the lower price and add a 5% discount.

Making a reservation through our online reservation system is easy and fast, and at the same time, you will not waste time getting additional information about the hotel complex and its services. You can find all the information in one place - on our website. A reservation made through our website does not contain any hidden costs or additional fees.

In order to request the best online price, read our Terms and Conditions.

 

1. Finding a better offer online

If you find the same offer posted at a lower price online within 24 hours after making the reservation, send us the details of the post, and we will acknowledge the lower price and add a 5% discount. The best price guarantee applies only to online offers. The lower price must be in the same currency as ours (in EUR).

2. Send us a letter

To enforce the best price guarantee clause, we ask you to do so within 24 hours of making the online reservation and send a letter by e-mail to booking@lifeclass.net. The letter must contain your name and surname, reservation number, website name and a picture of the offer, which shows a more favourable offer with a lower price available. Unfortunately, incomplete complaints will not be considered.

3. We will check your request

The guarantee of the best price and the related discount will be recognised only if the posted lower price applies to the same type of room, the same period of stay and contains the same services and conditions as the offer and price confirmed by us. The condition is that the found offer can be booked within 24 hours from the moment of sending the complaint.

4. Do you have any questions?

In case of any additional questions or clarifications, our staff are always available. Contact information can be found on our website and at all steps of the online reservation.

Why spend the holiday in LifeClass?

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