Flexible travel conditions
Given the unstable conditions we have witnessed in the last year, we are providing you with flexible travel conditions:
Make a reservation now and pay at the hotel on the day of the departure.
Your credit card serves only as a guarantee.
If you wish to cancel your reservation, you can do so free of charge up to 24 hours before arrival date (the only exception are from 11 June to 17 September and from 23 December to 1 January, 2024, when the reservation can only be cancelled up to 3 days before the arrival date. For Early booking, cancellation is required 7 days prior to arrival date.
In case you find the same offer posted at a lower price online within 24 hours after making the reservation, send us the details of the post, and we will acknowledge the lower price and add a 5% discount.
* The offer is valid only in the case of reservations made through the reservation system. If you would like to cancel your reservation, follow the instructions in the confirmation message you received at your e-mail address when making the reservation.
Lowest price guarantee
You can be positive that the services offered to you while browsing the LifeClass Portorož Hotels website are at the best available price at the given time. In case you find the same offer posted at a lower price online within 24 hours after making the reservation, send us the details of the post, and we will acknowledge the lower price and add a 5% discount.
Making a reservation through our online reservation system is easy and fast, and at the same time, you will not waste time getting additional information about the hotel complex and its services. You can find all the information in one place - on our website. A reservation made through our website does not contain any hidden costs or additional fees.
In order to request the best online price, read our Terms and Conditions.
1. Finding a better offer online
If you find the same offer posted at a lower price online within 24 hours after making the reservation, send us the details of the post, and we will acknowledge the lower price and add a 5% discount. The best price guarantee applies only to online offers. The lower price must be in the same currency as ours (in EUR).
2. Send us a letter
To enforce the best price guarantee clause, we ask you to do so within 24 hours of making the online reservation and send a letter by e-mail to booking@lifeclass.net. The letter must contain your name and surname, reservation number, website name and a picture of the offer, which shows a more favourable offer with a lower price available. Unfortunately, incomplete complaints will not be considered.
3. We will check your request
The guarantee of the best price and the related discount will be recognised only if the posted lower price applies to the same type of room, the same period of stay and contains the same services and conditions as the offer and price confirmed by us. The condition is that the found offer can be booked within 24 hours from the moment of sending the complaint.
4. Do you have any questions?
In case of any additional questions or clarifications, our staff are always available. Contact information can be found on our website and at all steps of the online reservation.
Why spend the holiday in LifeClass?
We ensure the comfort of your family with spacious bright rooms, thus ensuring a pleasant during the time you spend in the hotel. You will have all the necessary accessories at your disposal, from a changing table and a baby stroller to a footstool, a potty and toys for your toddler.
All year long, Terme Portorož offers you the opportunity to swim in pools with heated seawater and thermal water, and to try out the programmes at our seven wellness centres based on wellness, beauty, recreational and medical services.
In the immediate vicinity of the hotels, is our prestigious private beach Meduza, where we pamper you with massages and care in the massage pavilion, as well as with fresh summer salads, refreshing drinks and ice cream in the bar Meduza Exclusive. The sandy Portorož beach is only a few steps away.
Enrich your vacation with a gourmet trip around the coastal hinterland. With an old fashioned or an electric bicycle. Try freshly caught sea bass from the open seas. Chat with the locals.
A vacation spent with us is also characterised by authentic local food prepared in a modern way and seasoned with a pinch of the Mediterranean, and by socialising while drinking good coffee, having an original dessert or a colourful cocktail.
While you enjoy the beach carefree, our activity team at the Mini Club will take care of your children. In our workshops we have created a safe shelter of natural shade, where kids can dance with the superhero Mini-ION and have fun playing in the water.
