Best price guarantee
We can assure you that the offer of services, to which you can access by browsing the LifeClass Hotels & Spa Portorož web-page contains the best prices available at any given time. In case you find the same offer at a lower price within 24 hours after making a reservation, please send us the details of the offer and we will lower your price and add an additional 5% discount to it.
Making a reservation through our online reservation system is fast and easy. As you can find everything at one place (www.lifeclass.net), you do not have to waste time by getting additional information about the hotel complex and its services. The reservation made through our website does not contain any additional hidden charges and fees.
In case you have additional questions or are in need of clarifications, our staff is always at your disposal. Contact details can be found on our website yet also at all steps of online reservation.
General terms and conditions
In case you would like to apply the best price guarantee clause, we ask you to do so within 24 hours after the online reservation and send us your request by e-mail to email@example.com. The letter of request must include your name, surname, reservation number, website name and print-screen containing the offer from which it is obvious that a more favourable offer with lower price is available. Incomplete complaints will not be considered.
The best price guarantee and the related discount will be recognized only if the published lower price applies to the same room type, the same period of stay and contains the same services and conditions as the confirmed offer and price from our site. Published lower price offer must bookable within 24 hours after the complaint has been sent.
The best price guarantee is valid for on-line offers only.
The offer with the lower price must be in the same curency as ours (in EUR).
Discount on medical and wellness treatments
As a visior of our web-site www.lifeclass.net you get the possibility to book our medical and wellness services at a 30 %* lower price in order to enrich your stay at LifeClass Hotels & Spa.
The 30 %* discount is valid only for treatments from the following list, accessible through: https://shop.lifeclass.net/reservations/category/
We wish you a pleasant stay in the World of healthy pleasures.
* The discount is not valid during the peak season.
The free-of-charge cancellation policy
You can cancel your reservation free of charge up to 48 hours before arrival and at least 10 days prior to arrival date for the following dates: from 19th April to 5th May, from 22nd June to 1st September and from 28th December to 2nd January. The offer is valid only in case the reservation is made through the reservation system. In case you would like to cancel the reservation, follow the instructions from the confirmation message you received at your e-mail address upon the reservation.